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Compliance function: make rules work in daily operations

A compliance function helps a regulated firm meet its obligations in day-to-day business. It identifies risks, advises management and checks whether procedures and controls actually work.

Mandate and position

Management is responsible for sound organisation. Compliance promotes effective procedures and controls, identifies material regulatory risks and advises management. It needs a clear mandate, resources, information access and a direct reporting line. Its design follows the firm’s risk profile.

Rules and scope

A maintained obligations map connects sources of law with products, countries, customers and process owners. A new service or rule change triggers a fresh applicability review.

Independence and involvement

Compliance must be involved before product and process launches while remaining free from sales conflicts. Securities services are also subject to the specific MaComp requirements.

Risk assessment and monitoring

A compliance risk assessment connects obligations with real workflows: what may fail, how severe is the impact, what controls exist, and what gap remains? A documented, risk-based monitoring programme follows from that assessment.

Assess the risks

Examples include customer disclosures, suitability, target markets, conflicts, advertising, complaints, outsourcing and records. Control frequency and depth reflect the risk.

Evidence the controls

Samples, system rules, exceptions and complaints provide evidence. Findings need an owner, deadline, action and effectiveness review.

Advice, training and escalation

The function reviews new products, agreements, digital customer journeys and major process changes before launch. It translates requirements into instructions and relevant training. Repeated breaches and serious deficiencies need management decisions.

Customer journey

A CFD onboarding journey may raise questions about appropriateness, risk warnings, target-market restrictions and records. Compliance examines the control logic using real cases.

Reporting

Reports should show risk trends, findings, causes and open actions. Banking MaRisk requires at least annual and event-driven management reports, also passed to internal audit.

Interfaces and visible outputs

Business owners run their processes and controls. Compliance monitors and advises within its remit; internal audit independently assesses the effectiveness of compliance too. Outsourcing tasks does not transfer management responsibility.

Typical evidence

Mandate, obligations map, risk assessment, monitoring plan, samples, advice records, training, reports and action log.

Warning signs

A plan without testing, late involvement in product launches, reports without decisions or overdue actions point to a gap between policy and operations.

Sources and applicability

Duties depend on firm type and activity. MaComp, banking MaRisk and WpI MaRisk have different addressees; this overview does not replace an applicability assessment.

FURTHER MATERIAL

Compliance Function review plan

Want to turn these topics into a review plan for your business? See the proposed outline, then request more information by email.

Compliance Function review plan

This outline covers the following modules. The button opens an email request; there is no immediate file download here.

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